Hi,I've successfully sent a device specific XSI command to a phone using JTAPI:var str = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\" URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";terminal.sendData(str.getBytes()); Our application must use Windows T...
Forum Posts
Resolved! CUCM CTIManager communication
Hi everyone.I would like to know if it is possible to implement a third party application that can communicate with a CTIManager of a CUCM using directly the CTI TCP/IP communication protocol that is used by TAPIS TSP driver and JTAPI plugin.We woul...
Hi,I'm trying to establish a secure connection between CUCM and TSP.I think i've followed everything in this document correctly: Security Guide for Cisco Unified Communications Manager, Release 12.5(1) - Certificate Authority Proxy Function [Cisco Un...
Hello, at the moment we implement JTAPI to our solution. Because i dont want to monitor all Phones in the CUCM cluster, i was thinking if it is possible to monitor also SIP Trunks to see all calls which are running on the SIP Trunk. Is there any API ...
Are there are plans/ETA to support Cisco TAPI on Windows Server 2022 & Windows 11 operating system TAPI for CUCM 14 and CUCM 12.5?
Hello, I am using call consult in my script: dialoutCall = (CiscoCall) provider.createCall(); TerminalConnection terminalConnection = ctipTerminal.getTerminalConnections()[0]; dialoutCall.consult(terminalConnection,dialToNum); when using consult the...
Hi, I wonder if its possible to cancel a running call consult - while the active call is in hold state and the other call is on going to the target and waiting to be answered. I tried to use connection.disconnect(); - it drops the on going & the acti...
We have a Enghouse QMS call recording server (Version: 7.4.2.20145 ) that uses the Cisco TSP for call control messaging. It quit working after windows updates were applied on 8/10/2020. I reached out to Enghouse support to investigate the issue and t...
Resolved! TAPI - simple question
If I was to develop a TAPI application, would a simple architecture include CUCM, Windows app server with the TSP and then the clients also with the TSP installed? This is for a Dynamics CRM pop/click2call app. Thanks
Hi,in a CUCM cluster with 2 nodes when a call previously parked on node 1 is subsequently parked on node 2 we observed that the TAPI CallID has changed because the Call Manager ID has changed: the CallID was the same.The question is: Is this always t...
Hello, Is there any possible way to use TAPI with JavaScript or Python?
Hello, I would like to know how can I obtain Hunt data like Rtmt has: (Amount of queued calls, Longest Queued etc) and also how can I monitor a single Agent in that Hunt. Is it only possible by CDR?
CUCM: 14.0.1.11900-132 TSP: 14.0(0.7) OS: Windows 10 Phone: 7861When using TAPI to transfer a caller to an internal invalid number, the results are different depending on when during the "invalid number, please hang up and try again" message playback...
Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc) is disconnected from the network or powered off . From Cisco TAPI we couldnt find an option to get an event in the case of such an incident. We are not...
Hi Team, I have a question regarding the following compatibility document: https://developer.cisco.com/site/tapi/documents/supported-windows-os/ is TAPI 11.5/12.0/12.5 supported with all of the Windows 10 types/version (LTSC/B, CBB ...)? I have a s...
