One of my internal customers wants to write an Application to subscribe to presence changes and status updates in jabber. I have not seen an API to do this directly. Has anyone done this or can point me to the right documentation?
We are working to connect Genesys PureConenct and Genesys PureEngage together, passing through Cisco CUCM. We have a SIP trunk from CUCM to Connect and a SIP trunk from CUCM to Engage. The original proof of concept had an INVITE sent from CONNECT t...
Hello, Our customer has a Salesforce integration with our UCCE 12.6. Now we are moving from IP Communcator to Jabber and conferences don't work! I don't find any documentation about differences of using Jabber instead IP Communicator. Has someone s...
Good day,I am just getting my feet wet in LUA normalization scripting for cisco.Im attempting to modify a private IP that appears in the c= header of the SDP (for a remote user), with the public-facing IP.The background for this is that we are interf...
I have a setup of MS TEams -> AudioCodes SBC -> SME -> CUBE -> PSTN. When I get a 911 call from MSTeams, via the AudioCodes SBC, SME tries to consume it (and complains it isn't a Valid Red Sky format) strips off all the Geolcation Data (leave the SDP...
Hello friends, i am very new to this whole things. We are facing issues with SIP communication between CUCM and AudioCodes SBC.I have a fully functional SIP trunk between these two, however i see the SIP messages are not going correctly.Complete Call...
Hi,We are using sip trunk + BIB for call recording with CUCM.We found that CUCM did not send the SIP BYE message occasionally at the end of a recording session.Kindly please assist me .Thanks
We have a CUCM SIP Trunk connected to a 3rd Party Automatic Call Distributor System (ACD). Some of the numbers of the Agents on the ACD are PSTN numbers and there are issues with calls coming in from the PSTN to the ACD, which are then forwarded back...
Hello, I’d like to get my company enrolled in the new Developer Advisor portal in the Developer Role so I can submit solutions for testing. How can I enroll? Thanks
Hi Im trying to copy an unknown header (x-recording) from one SIP trunk (incoming) to another trunk via UCM, that is a recording server that needs to know if a recording should be recorded or not. Now i have copied a standard script from the UCM tha...
Hello Everyone, Can anyone help me with the Lua scripting. I have created the below response normalization Lua script. M={}function M.outbound_404_INVITE(msg)msg:setResponseCode(406, "Not Accepted")endreturn M This is applied on the SIP trunk to the...
Hello,New this devnet .I have come across issue with CVP server were i got the below error from log. Enclosed complete log for your ref."can't connect to SIP server: ConnectionWrapper.check: can't establish connection"During this issue my vru pim i...
I have a unique issue regarding SIP Diversion headers generated by Call Manager. We have a department using Contact Center Express, and one of the features written into the CCX script for the agents is the ability of the caller to exit the queue and...
Hello, is it possible to update lamp status (turn green or red) of a SD BLF using SIP Message (not TAPI) for IP Phone 8800 with on prem CUCM (version 12) ?
We are trying to configure CUCM-Expressway Outbound B2B calling to allow for callback which doesn't work on the normal case since caller ID is DN@"CUCM IP Address" and we need to make it DN@Domain so we are using CUCM normalization script, I'm trying...
