Call Control

Hi,did someone configure a virtual CUE with a call manager 12.5.I tried but i had a problem of incompatibility of CM12.5 with the VCUE.when I configure in VCUE10.1 the CUCM details, I have this error:" web login failed error while determining CCM Ver...

Hi we are having mobile agents (call by call)  logging in from remote PBX which also does recording. We have issues matching the call recording with as the agent leg of the call from CUCM always has the RCP port Exten as the ANI. Will it be possible ...

I"m having an issue where inbound calls rerouted back to PSTNT failling.  Call flow:- ITSP—SIP—CUBE1—SIP—CUCM—CFWD All—SIP—CUBE1—ITSP. The PSTN calling Party receives a long pause, with no ring back, then receives a fast busy.   Our ITSP indicated th...

Hello Team,I have a couple of CUCM clusters with around 10-15k IP Phones registered to each. I need to prepare AXL script verifying configuration of all IP phones including vendor-config settings and comparing with the reference config. Wondering wha...

Hello,We integrate cucm with the onsoft recording server.The calling number is 11 digits and it is normal.When the cucm sends invite to the onsoft in the from field there is x-farendaddr and the cucm writes calling number to this column but it is 9 d...

Hi everyone!I want to integrate uccm with 3rd party system. When someone is calling to agent it will be created task in our ticketing system.(via post request)What should I use for deal with it?I read about jtapi and axl api for uccm, but I don't und...

This is my normalization script.  We are trying to pass the X-ECKOH-CALLID through call manager from the inbound Invite to the outbound invite M = {}M.allowHeaders = {"X-ECKOH-CALLID"}function M.inbound_INVITE(msg)  local eckohcallid = msg:getHeader(...

Hi,i have one sip phone connected to cucm 12.0 , i have created an SIP Normalization Script attached to an sip profile.Function in M.outbound_INVITE seem to work correctly, but function M.inbound_INVITE not trigger.There is a limit in this?I have mak...

Use case : CMS  dails out to participant configured on CUCM. Device have SIP URI configured.  Device fails to be added to Call but CMS API returns 200  Need help on getting this workflow working. We would prefer a webex meeting to resolve this.   # C...

 End Call on device registered to Spark fails to clear call legs on coSpace Use case: CMS  dails out to participant configured on Spark.  Device have SIP URI configured. Call gets placed successfully.  Now from device(DX650) click on end call button....

Hi all, we have CUCM 12.0 and i need to modify the inbound INVITE as per below example: Current From msg: From: "Maher" <sip:JabberGuest@abc.com>;tag=55180737_3200fdaa_a1bb118c-8443-4e82-81aa-a6148f5884bc   and i need to replace JabberGuest from the ...

Hi, all   I am newbie in the devnet world.   I am finding some codes using suds and zeep to connect via AXL to the CUCM. There is any advantage to use suds or zeep or in end of the day, the result is exactly the same?   Best Regards