Call Control

I notice in the JTAPI Developers Guide that getAddress() is the only method for CiscoAddrRemovedEv (other than inherited methods). However, when I check the definition of CiscoAddrRemovedEv in NetBeans it shows both getAddress() and getTerminal(): pa...

Hi team,   Wondering if one of you would share some sample code that does the following :    Query MS AD based on a calling number, get some field like Calling name and Calling number and then replace the current CUCM fields with what we got from AD....

I am a Crestron programmer and I am implementing the control of a "Cisco Webex Room Plus" with Crestron using the API.The software version on the codec is 9.15.Thanks to the "Application Programming Interface (API) Reference Guide 9.14" I managed to ...

Hello All - I am trying to build a JTAPI application and need some inputs for the design . My application is JTAPI softphone which sits inside a CRM, used to control users desk phone/Jabber. I would have a web server and application server hosting JT...

Hi team,   my customer is dealing with TCP, which when installed on Windows, he told me make  the copy of the keys in the "user", not in the usual "local machine" under the 64bit folder. Now, for normal Windows terminals, he manually make the copy of...

cucm_b_cisco-unified-jtapi-developers-guide-1251 mentioned that"Inherited FieldsFrom Interface javax.telephony.callcontrol.CallControlConnectionALERTING, DIALING, DISCONNECTED, ESTABLISHED, FAILED, IDLE, INITIATED, NETWORK_ALERTING, NETWORK_REACHED, ...

I want to get the list of currently subscribed phone services for an IP Phone. When I try and add "services" to the returnedTags parameter, I get an error back saying that services isn't valid. Yet services is clearly shown in the AXL docs for getPho...

Hello, We are trying to enable CTI controls for Cisco UCM using JTAPI.We see that these are the following device profiles we see:DEVICE_PROFILE_AUTOGENERATED_PROFILE - Autogenerated ProfileDEVICE_PROFILE_USER_PROFILE - User ProfileDEVICE_PROFILE_REAL...

Cannot find working link to Cisco TAPI BlogIn the "Getting Started with Cisco TAPI" https://developer.cisco.com/site/tapi/discover/getting-started/, the link for Cisco TAPI Blog is broken: https://communities.cisco.com/community/developer/tapi/blogAl...

We have a 3rd party video switch connected to HDMI connector 5.  This HDMI switcher selects one of 6 sources.  The share page works perfectly in a call but when out of a call the preview button is displayed below the share button.  This preview butto...

What needs to be done to have multiple calls on a CTI Port? I can do makeCall multiple times after another just fine, but if there's one active outbound call, calling makeCall, while returning success, returns the same globalCallId and in fact no new...