Call Control

Hi, We use sandbox (CUCM12.5) to monitor call events between extension terminals (using JTAPI).When we executed the hold on one extension, CallCtlTermConnHeldEv was generated, and after waiting for about 20 seconds, when the hold was released, it ret...

Hello all- I have a situation trying to record a call via BIB media forking to a third-party recording application.  The environment is using secure audio, the phones register correctly and the call audio is secured as expected.  Certificates have be...

Hello, we are developing a solution to add devices in cucm and manage them. With CUCM 12.5SU3 we face an issue when adding a CSF Device, all other Devices are working. In previous releases also CSF Device was fine. Does anybody had this issue and kno...

The "getting started" guide isn't really that.. it's, "install this", read "that". But "that" are basically documents that explain how CUCM and devices communicate, what's in which SIP header. Plus there's one guide about manipulating SIP messages. I...

Hi,Me and a collegue are programming an internal website to give Management/Techsupport the ability to view who is registered with each of their Devices (CSF/SEP/TCT/BOT...) and see, for each device, if they are logged into their corresponding linegr...

I am using JTAPI to make and receive calls. Most are working but a bunch of devices keep failing with this error. What could cause it?

I'm trying to build a SPANless call recorder. It's registered as a SIP trunk and hooked up as a call recorder. I have a phone setup for automatic recording and when it's on a call I get 2 INVITEs and then 2 RTP streams. It does work but only sometime...

I notice in the JTAPI Developers Guide that getAddress() is the only method for CiscoAddrRemovedEv (other than inherited methods). However, when I check the definition of CiscoAddrRemovedEv in NetBeans it shows both getAddress() and getTerminal(): pa...

Hi team,   Wondering if one of you would share some sample code that does the following :    Query MS AD based on a calling number, get some field like Calling name and Calling number and then replace the current CUCM fields with what we got from AD....

I am a Crestron programmer and I am implementing the control of a "Cisco Webex Room Plus" with Crestron using the API.The software version on the codec is 9.15.Thanks to the "Application Programming Interface (API) Reference Guide 9.14" I managed to ...

Hello All - I am trying to build a JTAPI application and need some inputs for the design . My application is JTAPI softphone which sits inside a CRM, used to control users desk phone/Jabber. I would have a web server and application server hosting JT...