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BOT device using Cisco Jabber on Android not available in TAPI

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08-18-2017 12:30 PM
We have a customer who is using BOT device using Cisco Jabber on Android. We use TAPI to get CTI events. We have not been able to find the BOT device after going through the list of device ids/indices using lineGetDevCaps and lineInitializeEx. Are this devices supported in TAPI? The device is associated with App User
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11-15-2017 12:35 PM
BOT and TCT device are not CTI controllable. More details in below link.
