05-23-2017 04:04 AM
When Installing the Cisco Unified TAPI for a third party software, we can't find any audio device to connect to. We use a Win7 plattform We used the the following dev guide:
and tried to install both, Cisco Wave driver and media driver. and noticed that the "OEMSETUP.INF" is not present in a windows folder.
The described steps are under "Cisco Wave Driver for Windows 7"
Step 9 Click Browse and navigate to the Wave Drivers folder in the folder where the Cisco Unified Communication Manager TSP is installed. Step 10 Choose OEMSETUP.INF and click Open.
05-23-2017 11:00 AM
Hi Daniel,
The old wave driver is depricated. Please use the new driver described in the section :
We will open a documentation defect to remove sections which refer to old wave driver.
Regards,
Pradeep
05-24-2017 02:25 AM
Hi Pradeep,
Thanks for your feedback. But even when we use the Media driver, we can't a find an audiodevice in Windows (7).
Do you have any clue what could be the problem?
Best Regards
Daniel
05-24-2017 10:54 AM
Hi Daniel,
The new wave driver does not have separate audio device. The usage of new wave driver is described in
We can have a meeting if things are not still clear.
Regards,
Pradeep
05-28-2017 10:32 PM
Hi Pradeep,
Thanks for your help, we will have a look at the Guide.
Best Regards
Daniel
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