CiscoTerminalConnection.startRecording ResourceUnavailableException

[derrickgunter]

What would cause CiscoTerminalConnection.startRecording() to throw ResourceUnavailableException CTIERR_RESOURCE_NOT_AVAILABLE?

Are there some CUCM configuration settings that could cause this?

What are the typical causes of this exception?  Overloading?  Misconfiguration? etc.

The problem occurs in Cisco Jtapi version 11.0(1.10000)-2 Release.

The same code works perfectly fine in Cisco Jtapi version 9.1(2.12040)-1 Release.

Any ideas would be greatly appreciated.

Thank you,
Derrick

[mpotluri · Accepted solution]

You probably checked if BIB is enabled if this is a device based recording.

Other potential causes:

• Out of band-width for the recording call
• Recording call not answered

[derrickgunter]

Thanks Mohan.  It was BIB.