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Beginner

DTMF problem over SIP Trunk

Hi ,

I am not able to  receive DTMF tone on my VXML application when i have connected my CISCO 2851 with the SIP TRUNK from Telco .

I have done the CCSIP trace for your reference . Please suggest how can i rectify this error .

Everyone's tags (4)
5 REPLIES 5
Cisco Employee

Re: DTMF problem over SIP Trunk

Hi Anuj,

please collect logs with below debugs.

debug voip app

debug ccsip all

Thanks,

Raghavendra

Beginner

Re: DTMF problem over SIP Trunk

Hi Raghvendra

Please find the attached logs

Rg

Anuj

On Mon, Sep 8, 2014 at 10:25 AM, Raghavendra Gutty Veeranagappa <

Cisco Employee

Re: DTMF problem over SIP Trunk

please raise a TAC case for this.

Thanks,

Raghavendra

Beginner

Re: DTMF problem over SIP Trunk

I dont have a TAC support . Please suggest how can I buy one. My Cisco components are pretty old one so probably not aware about the TAC .

If you can suggest how can i purchase one .

I am new to cisco so please guide me.

Highlighted
Cisco Employee

Re: DTMF problem over SIP Trunk

You can contact Cisco TAC directly their should be able to help you to get a TAC support contract

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