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upchaurasia
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Getting number of calls waiting at Hunt Pilot in CUCM 9

I have gone through the Cisco doc and specified as below-

"HuntPilot is not an observable address. The address representing Hunt Pilot is created when a call is made to a Hunt Pilot and is removed when the call is over. Applications cannot receive the Hunt Pilot address from the provider by using the getAddress() method.HuntPilot is not an observable address. The address representing Hunt Pilot is created when a call is made to a Hunt Pilot and is removed when the call is over. Applications cannot receive the Hunt Pilot address from the provider by using the getAddress() method. "

But some places I found that JTAPI application can get few information about hunt pilot.

Is it possible to get number of call waiting in hunt group?

Can JTAPI application get any event if there is call coming to hunt pilot?

If yes, what is the way. I don't see any association of CUCM application user and hunt pilot/list.

Thanks & Regards,

Umesh

1 ACCEPTED SOLUTION

Accepted Solutions

Serviceability XML API will work for this.

Regards,

Umesh

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mpotluri
Contributor