Hold event not received

[denes.istvan]

Hello,

I have ran into the following problem:

1. there is an active call between (A) and (B)

2. (A) calls the lineHold function

3. (A) receives a CallStateChange event, stating that the new Call state is Hold

4. (B) doesn't get any call state change.

What can be the problem? The rest of the state messages works great.

Thanks

[jocreed]

Let me research this issue and see what needs to be expected.

[jocreed · Accepted solution]

Denes,

According to what I found out from the engineers, there is no state change for B. It will continue to be in CONNECT state though media setup between A and B will be cut and MOH if configured will be streamed to B.

Please let me know if you have any other questions.

Thank You,

Jock

[denes.istvan]

Hello,

thank you for the response. You are right. I have talked to other engineers in the field and they had the same answer. And after some testing I can confirm it as well.

Thank you,

Istvan