Hi Guys,
The script is running on remote site.
I'm able to listen the "options" prompt and collect digits process is working perfectly.
But, when I press 1 for example the script make a call to CUCM phone and I have no voice in both sides.
Important, when I call to script I use g711alaw. When the script make a call the environment is forcing g729. I think this is the problem.
like that:
source 7732 (CUCM Site A) > Internet > Router IVR script (Site B) > Call to CUCM Site A
22DB : 29146 11:13:35.506 BRZ-DST Thu Oct 31 2019.1 +2010 pid:5555 Answer 7732 active
dur 00:00:33 tx:1387/221920 rx:1644/263040
IP 172.16.9.251:19516 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711alaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
0 : 29149 11:13:37.646 BRZ-DST Thu Oct 31 2019.1 +0 pid:0 Originate connecting
dur 00:00:33 tx:1645/32900 rx:1644/32880
IP 172.27.3.94:22786 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g729ar8 TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
Can you help me please?