cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
672
Views
0
Helpful
0
Replies

Matching Cisco SessionID in UCCE with headers from BIB initiated fork

SAube
Level 1
Level 1

Hi, we are looking to match an outbound call recorded through Built In bridge.   In UCCE we are collecting a CallreferenceID in this format: 00000000002E459402A7FC0800000000  and in a recording we are getting certain x- metadata.   wondering if there is anyway to tie the 2 together without needng to get into Jtapi/AgentPG intergrations. 

 

Regards, 

Sylvain

0 Replies 0
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: