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Contributor

Mute/UnMute external participant in a Call or Conference


Hi,

Does Cisco JTAPI provides any API to mute/unmute (TerminalConnection/Connection) specific participant in a call or conference? Specially for external party.

Regards,

Umesh

3 REPLIES 3
Highlighted
Contributor

Re: Mute/UnMute external participant in a Call or Conference

There is no JTAPI API to do this.

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Beginner

Re: Mute/UnMute external participant in a Call or Conference

Hi,

 

I tried to mute myself from the call using JTAPI by using sendData(byte[]) and send the following XML to this:

<CiscoIPPhoneExecute><ExecuteItem Priority="0" URL="Key:Mute"/></CiscoIPPhoneExecute>

 

This is working on Cisco IP communicator but not working on Cisco Jabber softphone. Any suggestions on this..?

Highlighted
Contributor

Re: Mute/UnMute external participant in a Call or Conference

Hi,

 

Jabber does not support CIPS XML.

 

Regards,

Umesh