08-20-2014 10:37 AM
Hi,
I have CVP stand alone set-up(voice+vxml gw & CVP call+vxml server) along with Avaya ACD.
I need to know the can Cisco Voice G/w pass CTI data(i.e. data entered on vxml application) to Avaya ACD along with ani & dnis info?
Please note Cisco Voice GW & Avaya ACD are connected via H323 trunking.
Thanks:
Satendra
08-20-2014 10:28 PM
Hi Satendra,
please post your query in below forums you may get an answer.
https://communities.cisco.com/community/developer/collaboration/contact-center
Thanks,
Raghavendra
08-24-2014 10:40 PM
I hope you got answer for your query from the below link.
https://communities.cisco.com/docs/DOC-49758
Thanks,
Raghavendra
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