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PGW2200 switchover automatic by GEN_ERR_TIMEOUT_PROC: ENG-01

ereyes
Level 1
Level 1

Hi, I need help from anyone because of a problem with our PGW2200.
A few days ago I began to make switchover automatically with this error in the log:

 

ENG-01: ALM = \ "CRITICAL M-OOS \", STATE = SET, SEV = CR "

 

Attached the platform.log of when this failure occurs
We already know that PGW2200 is EOL and EOS so I'm looking for someone who can help me, thank you very much

1 Reply 1

ereyes
Level 1
Level 1

We are running this version over opteron

 

"Version:"9.8(1)""
"Patch:"CSCOgs014/CSCOnn014""

 

This was working well for several years. No configuration changes were made before or after the failure