09-12-2016 12:54 PM
For this jtapi event:
34: Sep 07 09:11:03.017 EDT %JTAPI-PROTOCOL-7-UNK:(P1-10.49.179.54) received Event: com.cisco.cti.protocol.ProviderClosedEvent {
eventSequence = 0
reason = 4
}
What are all of the possible reason values and their meanings? Or just point me to where they are listed.
Thanks,
Derrick
09-12-2016 01:38 PM
I am not sure if this is exposed to applications. 4 indicates a generic provider open failure.
09-13-2016 05:27 AM
Would you be able to provide the list? If not, who would I check with? Thanks.
09-13-2016 06:36 AM
Since these are internal codes and not exposed at API, i don't have a list. CTI logs should tell why the request failed.
09-13-2016 06:52 AM
Thanks Mohan. Someone must have a list though.
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