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Show redirect information when redirecting calls using JTAPI

stephan.steiner
Spotlight
Spotlight

I'm looking for a way to redirect an inbound call to DN A to DN B using JTAPi, and where B then sees not only the information about the calle, but also that the call was redirected from A. I'm looking at the various redirect methods on CiscoConnection but I'm not seeing anything that would fit the bill. I tried the method that allows me to change the preferredOriginalParty, but that doesn't seem to be it.

 

As for how the thing loks that I'm looking for... if A had an immediate forward to B, then B would see that the call was forwarded from A.. that's the kind of information I'm looking for. While the CiscoCall does offer all that information, I need it to show on the destination device that gets the deflected call

1 Reply 1

Alex Stevenson
Cisco Employee
Cisco Employee

Hello @stephan.steiner,

 

I don't know the answer but there may be some similar issues / situations presented in the Cisco DevNet Developer Support - JTAPI articles

 

https://devnetsupport.cisco.com/hc/en-us/sections/115002851227-JTAPI