Silent Monitor with IP Communicator

[bhoover02]

Does the IP Communicator soft phone support the silent call monitor functionality in TAPI? How about the join feature? I can't seem to get either to work with my application.

Thanks,

Ben

[Geevarghese Cheria]

Hi Ben,

IP communicator version 7 with Call manager 6.1.3 or higher can be used for silent Monitoring.

Please refer - Release Notes for Cisco IP Communicator Release 7.0 - Cisco

Refrence -IP Communicator Agent silent monitor issues | Cisco Technical Support Forum

Thanks and Regards,

Geevarghese