cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1182
Views
5
Helpful
4
Replies

CSCtx91035 - ATA 187 unregister from CUCM for branch offices

mmccallebaut
Level 1
Level 1

This bug concerns the ATA 187. Fixed release should be 9.2(3)SR1 BUT not available for ATA 187 (Cisco IP Phone 6900 series !???).

We have the same problem here with our client in Belgium. When is the fixed release available for the ATA 187 please ?

Thanks in advance.

Best regards

Mike

4 Replies 4

lesquive
Cisco Employee
Cisco Employee

Hey Mike,

Great Question. This bug has actually already been fixed.

The fixed release 9.2(3)SR1 is only available through TAC. You would have to open a case via phone or visit cisco.com.

Other known Bugs that you could ask TAC about are:

CSCtz22064 - ATA-187 hear Ring Back Tone with Directed Call Park unexpectedly

CSCtq85079 - ATA187 will crash if port2 keeps tftp downloading

CSCua01061 - ATA187 reset when there're mutiple ARP Reply

CSCua51467 - ATA187 memory leak

CSCty43474 - ATA 187 Allows telnet access on port 32000

CSCtz67038 - Cisco ATA 187 Analog Telephone Adaptor Remote Access Vulnerability

CSCub39248 - ATA 187 is not obtaining IP address from VLAN configured on its Eth port

CSCuc82525 - ATA187 units requires a reload to regain connectivity to CUCM

CSCuc14110 - ATA187 Sends empty SIP packet causing SIP ALG problems

CSCud88926 - ATA 187 provides its uptime instead of local time to analog phones.

CSCud74510 - Non secure ATA 187 not registering to SRST, if secure SRST checked

CSCuh49249 - ATA-187 Crashes in SRST mode when called via ISDN BRI

CSCuj59548 - ATA 187 don't honor configured Renewal(T1)

I hope this helps!

flielguera
Level 1
Level 1

Good afternoon, I have the same problem with several ATA 187, they lose their registration with our Call Manager 7.1.5.30000. The page indicates that this problem is solved with version 9.2.3.1 (SR2), but this version does not exist for the ATA 187, 6900 phones only, is there any other solution.

Thanks in advance.

Regards.

Fernando

I believe it is a mistake on the Cisco site classifying the bug phone type.

I have the same issue.  I had to open a TAC case for the SR1 version.  On the "Details" portion of the BUG search for this, it does say Product:  Cisco Unified IP Phone 6900 series.

 

However, TAC issued a link for me to download, which I have successfully downloaded and installed.

 

I would advise opening a case.

Randy Calderon
Level 1
Level 1

Were you able to retrieve 9.2(3)SR1 for the ATA 187s? If so, do you mind sharing it? I have this issue as well.

Thank you,

Randy C.