Cisco is calling it a Polycom issue but the Group Series supports standard SNMP like the old HDX which TMS still supports. We monitor a large number of Polycom Group Series with a standard SNMP monitor and track status items such as h.323/SIP registration status, camera status,microphone status, and we pull CDRs, other config items, etc... The TMS finds the Group Series via SNMP but then states incompatible. I can also monitor the Group Series in RPRM without it being in dynamically provisioned mode. I would like to see more on this and why exactly the TMS cannot manage the device. Attached is a screenshot of the Group Series being discovered by TMS... then is says not found.
