CSCvb87210 - Need to increase timeout for WLC Configuration Archive - 1

[Sharath Karpur]

Hello All, 

I am too facing from error with Cisco prime jobs failing, could someone help how to solve this.

Error : Function run timeout 180000 ms

 Regards

Sharath

[juancho386]

When I try to run a Job to get the WLC5508 archive configuration, the "Last Run Status" show "Partial-Success", then looking on details, the "Fetch Startup" show Function run timed out 60000ms

I've figured out that when I try in the WLC CLI "show run-config startup-commands", It take about 160 seconds.

Cisco Prime is not able to wait the configuration answer from the WLC because the WLC takes a long time to process It.

[juancho386]

In PRIME, In the list devices, edit the device and try changing the SSH timeout to a higher time. This could be a solution. It worked for me with a WLC.