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CSCvc11632 - N3K- generates syslog recurringly -> percentUSER-3-SYSTEM_MSG user delete failed for userid:userdel:

o-ziltener
Level 1
Level 1

Could you please confirm, if this bug may affect N9K too?

Are you really sure, that this bug is fixed in 7.0(3)I4(6). We have seen this syslog message on Nexus switches with 7.0(3)I4(6)....

3 Replies 3

chris.young
Level 1
Level 1
Seeing this on: 7.0(3)I1(2) also.

Seeing this on:7.0(3)I7(6) too.

 

Logs

==================
2020 Dec 13 07:15:23.812 HOST-N9508-SPINE %USER-3-SYSTEM_MSG: user delete failed for ABCD:userdel: user ABCD is currently logged in - securityd

Host-N9508-SPINE# show version
Cisco Nexus Operating System (NX-OS) Software
TAC support: http://www.cisco.com/tac
Copyright (C) 2002-2019, Cisco and/or its affiliates.
All rights reserved.
The copyrights to certain works contained in this software are
owned by other third parties and used and distributed under their own
licenses, such as open source. This software is provided "as is," and unless
otherwise stated, there is no warranty, express or implied, including but not
limited to warranties of merchantability and fitness for a particular purpose.
Certain components of this software are licensed under
the GNU General Public License (GPL) version 2.0 or
GNU General Public License (GPL) version 3.0 or the GNU
Lesser General Public License (LGPL) Version 2.1 or
Lesser General Public License (LGPL) Version 2.0.
A copy of each such license is available at
http://www.opensource.org/licenses/gpl-2.0.php and
http://opensource.org/licenses/gpl-3.0.html and
http://www.opensource.org/licenses/lgpl-2.1.php and
http://www.gnu.org/licenses/old-licenses/library.txt.

Software
BIOS: version 08.35
NXOS: version 7.0(3)I7(6)
BIOS compile time: 08/31/2018
NXOS image file is: bootflash:///nxos.7.0.3.I7.6.bin
NXOS compile time: 3/5/2019 13:00:00 [03/06/2019 03:34:55]


Hardware
cisco Nexus9000 C9508 (8 Slot) Chassis ("Supervisor Module")
Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz with 16400892 kB of memory.
Processor Board ID XXXXXXX

Device name: Host-N9508-SPINE
bootflash: 51496280 kB
Kernel uptime is 516 day(s), 16 hour(s), 55 minute(s), 47 second(s)

Last reset at 261338 usecs after Mon Jul 22 19:11:44 2019
Reason: Module PowerCycled

anees.soomro
Level 1
Level 1

Here is the work around friends,

I saw this issue last week , on nx9k ,  

Software
BIOS: version 07.59
NXOS: version 7.0(3)I7(3)

Hardware
cisco Nexus9000 C9396PX Chassis

Note: Device and usernames have been changed from origional-logs

 

log message as below appearing every 12 hours

 

2021 Mar 12 00:09:54 DC1-N9KBorder-Leaf-SW02 %USER-3-SYSTEM_MSG: user delete failed for Remoteuser1:userdel: user Remoteuser1 is currently logged in - securityd

 

checked, show users,

did not find user currently logged in

but found user entry in    show user-account  output

 

DC1-N9KBorder-Leaf-SW02# show user-account
user:LocalAdmin1
this user account has no expiry date
roles:network-admin
user:Remoteuser1
roles:network-operator
account created through REMOTE authentication
Credentials such as ssh server key will be cached temporarily only for this user account
Local login not possible
user:LocalAdmin2
this user account has no expiry date
roles:network-admin
user:RemoteUser2
roles:network-admin
account created through REMOTE authentication
Credentials such as ssh server key will be cached temporarily only for this user account
Local login not possible
DC1-N9KBorder-Leaf-SW02#

 

work-arround

 

conf t

no username Remoteuser1

exit

 

verify by checking  show user-account

user should have dissappeared.

save and exit

check logg again in 24 hours , log entry should not have apeared.

 

possibly this applies to other related  bugs as work around until OS is upgraded

 

thanks

anees