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Beginner

CSCvd45973 - Catalyst 3850/3650 - memory leak in platform_mgr process - 3

This bug is present in 16.6.3 IOS.

 

 

 

 

4 REPLIES 4
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Beginner

Do you have updated to another confirmed fixed version and do not face the bug anymore?

We are on 16.3.5b (should be fixed too), but we are facing the bug and want to update in 2 weeks (16.3.9). I would like to prevent to hit the bug in some weeks again.

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We have frequently faced issues in Denali 16.3.x. So we upgraded all our switches to 16.6.x and 16.9.x.

 

I think they are more stable compared to Denali.

 

 

 

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We have the same problem, i have 2 switch in stack but i see this:

Jan 7 09:15:05.739 EST: %PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand: 1/RP/0: Used Memory value 99% exceeds critical level 95%
Jan 7 09:25:15.776 EST: %PLATFORM-3-ELEMENT_CRITICAL:Switch 1 R0/0: smand: 1/RP/0: Used Memory value 100% exceeds critical level 95%

and now i see interruptions:

Jan 7 09:38:31.494 EST: %PLATFORM_INFRA-5-IOS_INTR_OVER_LIMIT: IOS thread disabled interrupt for 17 msec
-Traceback= 1#924a998d29c6b41cd4d8f2471c7daed8 :AAB7389000+4590C20 :AAB7389000+458FD8C :AAB7389000+459013C :AAB7389000+1761A18 :AAB7389000+173B8E8 :AAB7389000+3976258 :AAB7389000+1FD1AB0 :AAB7389000+1FD1EDC :AAB7389000+1FD4824 :AAB7389000+1F3DC14 :AAB7389000+1F3E128

anyone could recomended ios version fix this issue, i have 


Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 52 WS-C3650-48PD 16.3.5b CAT3K_CAA-UNIVERSALK9 INSTALL
2 52 WS-C3650-48PD 16.3.5b CAT3K_CAA-UNIVERSALK9 INSTALL

 

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Looks like your switch is hitting the below bug-

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve95037/?rfs=iqvred

Please monitor the logs continuously. You might wanna consider upgrading the IOS on switch.