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CSCvd45973 - Catalyst 3850/3650 - memory leak in platform_mgr process - 4

16.3.7  also having same problem Feb 28 19:22:25: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 1/RP/0: Used Memory value 94% exceeds warning level 90%

5 Replies 5

hash2k2
Beginner
Beginner

Jun 10 15:39:23.745: %PLATFORM-3-ELEMENT_CRITICAL: Switch 2 R0/0: smand: 2/RP/0: Used Memory value 96% exceeds critical level 95%

 

We updated our stack at the beginning of 2020 to 16.9.4 and still have this issue.

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
1 34 WS-C3850-24XS 16.9.4 CAT3K_CAA-UNIVERSALK9 INSTALL
* 2 34 WS-C3850-24XS 16.9.4 CAT3K_CAA-UNIVERSALK9 INSTALL
3 34 WS-C3850-24XS 16.9.4 CAT3K_CAA-UNIVERSALK9 INSTALL
4 34 WS-C3850-24XS 16.9.4 CAT3K_CAA-UNIVERSALK9 INSTALL

 

Which version is a 100 % fixed one?

Hello.

I have this issue! 

Can you please tell me what you have done to remedy your situation?

Have you cleared the RAM with a reboot? If so, how long until your RAM was 90% full?

 

Thank you!

Mic Jameson

CCNP Enterprise


Hi,

reboooting resolves the issue for a couple of days. We updated to another version, but I can not tell you which one at the moment cause I am writing from my mobile. 

Thank you for your reply.

 

I would greatly appreciate if you can inform me on the results of your update, as I need to solve a very similar issue on a production critical switch, and my superiors are keeping an eye on me with this.

Hi MicJameson,

 

I checked our current running version:

DaCore01#sh version
Cisco IOS XE Software, Version 16.12.03a

 

Running this version fixed the problem.

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