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CSCvm48344 - Provide customer/TAC/escalation tool to recover unfinished .temp file

Hello!

Has anybody solution to fix broken CMS recordings (.temp files) to the playable .mp4 format?

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Cisco Employee

Please raise a TAC ticket and we can see if the recording.temp file can be recovered.

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Hi - any update please on this? Is it possible and is the recovery tool expected any time soon?

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