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CSCvn43779 - Mac_webexapp Outlook 16.20 (181120) has compatibility issue with verion <= 33.6.4

I have upgraded Office to version 16.21 and the Webex Productivity tools to version 33.0.7.23 and I am still seeing this message of the plugin being unsupported. I thought this update was supposed to correct this issue?

5 Replies 5

Joseph Gaefe
Level 4
Level 4
I am on Webex meetings 33.9.2.3 and am still running into this issue. My outlook is 16.24

We are also experiencing this same issue with Outlook 16.23 (190309) and Webex Desktop 33.9.2-3.

Brehmium
Cisco Employee
Cisco Employee

I'm on Outlook 16.23 and Webexapp 39.1.5.3 and have the same issue

seankraft
Level 1
Level 1

Update Office to version 16.24 using Insider Fast track seems to have resolved the issue for us.

I've only tested it using Webex Meetings v39.1.6.4.