05-12-2020 10:04 AM - edited 05-13-2020 11:54 AM
What is the default password for this user account? As hp power on authentication is asking password for laptopname/ciscoacvpnuser? I don't know whether it is related to vpn or not. If any please suggest.
@pcarco :- Please help. If any password is there just let me know. I will share my mail id.
Thanks
05-22-2020 03:02 AM
Do you have Start Before Logon (SBL) enabled? I've never seen AC prompt for this user account credential as it's not normally authenticated as far as I know.
You might need to open a TAC case for resolution of this one.
05-22-2020 11:11 AM
Thanks for replying @Marvin Rhoads. I did set up for enrolling the fingerprint (I was not enabled any passwords) option via below image(Please refer). Asked for restart of the laptop and struck at power on authentication screen(previously attached screenshot). I tried with fingerprint. It is not working. Ok. Anyway once again thanks for replying.
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