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CSCvy13911 - PS down after software upgrade

HCMHCM9075128
Level 1
Level 1

We are running NXOS version 9.3.7 and are also experiencing this bug.  Unlike what is listed in the description both of our power were showing as shutdown and were alerting in our NMS.  The switch was online and operating without issue otherwise.  Reseating of the power supplies has resolved the issue.  

 

93180# show env power

Power Supply:

Voltage: 12 Volts

Power                      Actual             Actual        Total

Supply    Model            Output             Input        Capacity     Status

                           (Watts )           (Watts )     (Watts )

-------  ----------  ---------------  ------  ----------  --------------------

1        NXA-PAC-500W-PE         0 W                0 W         0 W   Shutdown

2        NXA-PAC-500W-PE         0 W                0 W         0 W   Shutdown

 

Power Usage Summary:

--------------------

Power Supply redundancy mode (configured)                PS-Redundant

Power Supply redundancy mode (operational)               Non-Redundant

 

Total Power Capacity (based on configured mode)               0.00 W

Total Grid-A (first half of PS slots) Power Capacity          0.00 W

Total Grid-B (second half of PS slots) Power Capacity         0.00 W

Total Power of all Inputs (cumulative)                        0.00 W

Total Power Output (actual draw)                              0.00 W

Total Power Input (actual draw)                               0.00 W

Total Power Allocated (budget)                                N/A

Total Power Available for additional modules                  N/A

3 Replies 3

balaji.bandi
Hall of Fame
Hall of Fame

Looking at the bug, still, no resolution, as you mentioned not affecting the working environment, but NMS giving alerts, so suggest to Open a TAC case for an alternative method to fix it.

 

BB

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We had a TAC case open and were informed at this time there is no fix and the developers / power supply manufacturer are working to resolve the issue. Re-seating the power supply is the only option at this time.

sure that is the best option (only you have) since the bug is under investigation.

BB

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