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Is my Nexus C93108TC-EX affected by bug CSCvx21260?

amasana
Level 1
Level 1

Hi,

I've got a Cisco Nexus C93108TC-EX with NXOS version 7.0(3)I7(8).

Acording to the Serial Number, it's affected by Bug CSCvx21260.

This bug causes the drive to become unresponsive until the drive is power-cycled when the switch reaches 28,224 accumulated Power On Hours (POH).

In the Cisco Field Note https://www.cisco.com/c/en/us/support/docs/field-notices/721/fn72150.html says that there are two conditions to be affected by the bug:

  • The Serial Number Validation tool (see the Serial Number Validation section) indicates that the serial number of the affected PIDs has the status “Affected” or the previous command shows that Device Model starts with “Micron_M500IT”.
  • The Firmware Version is either MU01.00 or MC02.00.

Our Device Model it seems not to be Micron, and the firmware is not MU nor MC. It has the following device model and firmware version:

bash-4.2# smartctl -a /dev/sda | egrep 'Model|Firmware|Hours'
Device Model: SHMST064G3FECTLP51
Firmware Version: FW1159

We haven't found information about this device model and firmware version.

 

We tried to apply the patch, but we get an error:

SW2# sh install log
Tue Dec 3 06:37:58 2024

3Install operation 3 by user 'admin' at Tue Dec 3 06:37:41 2024
Install operation 3 "failed and activation rolled back". at Tue Dec 3 06:37:41 2024
2Install operation 2 by user 'admin' at Tue Dec 3 06:37:37 2024
install activate nxos.CSCvx21260-n9k_ALL
Install operation 2 "failed because yum-plugin returned an error". at Tue Dec 3 06:37:38 2024
1Install operation 1 by user 'admin' at Tue Dec 3 06:37:32 2024
Install add bootflash :nxos.CSCvx21260-n9k_ALL-1.0.1-7.0.3.I7.9.lib32_n9000.rpm
Install operation 1 completed successfully at Tue Dec 3 06:37:34 2024.
For more detailed information, please run the command "show tech-support install

Is my switch affected by the bug?

1 Reply 1

marce1000
Hall of Fame
Hall of Fame

 

  - I would advise to engage TAC on this , because there are a lot of complicated dependencies ; it's best to consult an authoritative source , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '