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Why i can't download IOS => "Service contract required" ???!!!

Elrick Landon
Level 1
Level 1

Hi,

I try to update IOS for my router (Cisco 2821 ).

When i click to download button, i receive this message : Service contract required

What can i do for upgrade IOS on my hardware ? Is it needed to pay for this ? WTF ?

Thks for your advise in advance.

Best Regards.

33 Replies 33

Phillip Remaker
Cisco Employee
Cisco Employee

This is true.   You can read more at:

http://www.cisco.com/web/services/order-services/service-contracts/index.html

Cisco software updates do require a service contract.  A service contract also provides phone support, hardware replacement and access to advanced tooling on cisco.com.

You can get software updates without a service contract to fix security problems. 

You can find platform-relevant security issues and related mitigation instructions at http://www.cisco.com/go/psirt.