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Cisco Business Dashboard - CBS350 - internal-error - stream truncated

jcrodriguez
Level 1
Level 1

‎07-07-2025 03:21 PM

I need help because this switch keeps having trouble integrating with the Cisco CBD. This is the only error I'm seeing, and I don't know how to view more details about it. Usually my problems are related to DNS, but this device already has the correct configuration.

Screenshot 2025-07-07 at 5.14.25 PM.png

 As an additional detail, the server is updated to the latest version.

Screenshot 2025-07-07 at 5.16.42 PM.png

 help please

 

 

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Mark Fang
Cisco Employee
Cisco Employee

‎07-08-2025 06:03 AM

Please disable the Probe Operation (uncheck the checkbox), click apply, then re-enable the Probe Operation. Wait for 5 minutes then check if this can resolve the issue. If no, it is recommended to open a support case. The support team will need to collect logs from both the CBD and the switch to diagnose the issue. Engaging a support engineer will be the best course of action to resolve this problem effectively.

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