Hi Eddie,
If everything is on the same VLAN, you can leave the embedded probe on the switch disabled and just use the probe running in the dashboard. As to why the probe embedded in the dashboard VM is not discovering the CBS switch, that is a bit harder. Based on what you describe, it should be discovering it without any problem. To get to the bottom of this problem, we are going to need some more information. Could you PM me the following:
- A network diagram showing how everything is connected together
- A configuration backup from the CBS switch
- Discovery debug logs from the local probe. To collect these, do the following:
- Click on the local network in the network page, and then click the Settings button on the network slide out
- Select the Log setting tab on the network detail screen. Set the log level to debug and uncheck everything except the Discovery checkbox.
- Go to the network topology page and select the rediscover network action.
- Once the topology is displayed again, go back to the main network page, click on the local network, and then click on the show tech button on the Actions tab and send through the resulting show tech file.
Another option that will probably be a bit quicker is to log a support case using the local phone number listed at https://cisco.com/go/sbsc. Then you can talk to an engineer who will work through the problem with you live. But either way, we will get to the bottom of this.
Cheers,
Dave.
