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Community support for business continuity during the COVID-19 pandemic

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Community Manager

remote worker 1.png

We’re here for you! Cisco is supporting our customers and partners that are issuing work from home policies by offering free Collaboration and Security services to support remote workers and by sharing Cisco IT best practices.

Bookmark the Cisco.com Business Continuity page.  It provides links to helpful information, FAQs and information about the free offerings. The page will be updated frequently, so check back often.

Participate in this Cisco Webex discussion as an easy way for you to get answers to questions about your remote-work deployment. Cisco Webex adoption and support personnel are monitoring the thread.

Additional Resources:

Webex platform status

During this extraordinary time, we are seeing an unprecedented increase in Webex usage. Please use our Webex Status Portal as a resource to get the latest information on the Webex platform.

Emergency Cisco AnyConnect licenses

Obtaining an Emergency COVID-19 AnyConnect License

AnyConnect Implementation and Performance/Scaling Reference for COVID-19 Preparation

Free Access to AppDynamics

Learn how you can get up to 100 free licenses through the COVID-19 Assist program.

Free Ask the Expert webinars

Featured webinar: Adapting VPN deployment when ALL your workforce is remote

All business continuity Ask the Expert webinars

Community Ask Me Anything Discussions

Cisco Secure Remote Workers: Experts are standing by through April 3rd to answer your questions about emergency licenses, design, configuration and troubleshooting.

How to Use Webex Meetings: Through April 3rd, experts are monitoring this discussion to answer your Webex Meetings questions about installation, configuration, implementation, use, and integration with other applications. Learn the best practices to make the most of the tool, as well as the best practices to troubleshoot its common issues.

Your Cisco community

As always, the broader Cisco Community is here to help. Participate in any of these community forums to get help from peer and Cisco experts.

Collaboration Voice and Video forums - specifically Webex discussions

Cisco Security forums - specifically VPN discussions

Cisco Networking forums

Meraki Community

AppDynamics Community

 

6 Comments

Cisco AnyConnect Secure Mobility Client empowers employees to work from anywhere on company laptops or personal mobile devices. It also provides the visibility and control security teams need to identify who and which devices are accessing their infrastructure. Existing AnyConnect customers can exceed their user limit to support an increase in remote workers, and new customers can access a free license. To get started, existing and new customers should talk with a Cisco representative or partner to get the requested usage counts.

 

Please let me know how do you get the extended user licenses for your client to cover their remote users during the pandemic 

Community Manager

@Izak van der Sandt  I did some digging and found out that you have to talk to Cisco Sales for the AnyConnect offer.  So I recommend you click the "Buy or Renew" button at the top left of this community page and then contact Sales via chat or phone.

Community Manager

Update on getting emergency AnyConnect licenses.  These pages were just created:

Obtaining an Emergency COVID-19 AnyConnect License

AnyConnect Implementation and Performance/Scaling Reference for COVID-19 Preparation

Please let us know how we can help further.

Stay safe,

Denise

Beginner

Hello, we currently have Plus Perpetual license. If we add these free APEX licenses will it convert us to that system when the trial expires? We looked into buying more Plus Perpetual but they are EoL and we don't want to switch the the subscription model as we don't typically need this amount of WFH employees.

Thanks!

Thanks, @dbrittin for the info solved my problem

Cisco Employee

Brad,

 

Yes, you will be able to move back to your existing Plus Perpetual licenses after the trial expires. 

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