Welcome Cisco Private Communities
Cisco Community continues to grow. We are excited to announce that we are bringing Cisco Private Communities into our family!
Cisco Private Communities has been an invitation-only place where customers, partners and suppliers have connected for specific engagements. With this migration, Cisco Private Community members will not only be able to collaborate on the groups they were part of, but they will be able to engage with the entire Cisco Community.
For those of you that are members of both communities, you'll see your collaborations consolidated in your profile. For those who are not yet Cisco Community members, you will get a pop-up with the terms of use that you need to accept the first time you login.
Q: Why is Cisco Private Communities migrating over to Cisco Community?
A: We want to streamline your community experience. The consolidation will also improve findability of trusted information and crowdsourced answers from peers and Cisco experts. It will also make it easier for Cisco experts to engage and get feedback.
What to Expect and Timelines
Q: When will Cisco Private Communities will be migrated?
A: We are excited to announce that Cisco Private Communities will come over on Monday November 18th. The table below provides more details.
Q: Will I be able to access and use Cisco Community?
A: No, here are some key dates when our sites will be under construction, therefore access will be limited. See below for more details:
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Dates
|
Time EST |
Which community?
|
What to expect
|
|
Nov 18
|
12:00 AM
|
Cisco Community
|
Login will be disabled, site will be in maintenance mode and unavailable.
|
|
Nov 18
|
1:00 AM
|
Cisco Community
|
Login will be disabled and public areas of Cisco Community will be in read-only mode. You will not be able to create new content (discussions, replies, etc.)
|
|
Nov 18
|
9:00 AM
|
Cisco Community
|
Login will be disabled, site will be in maintenance mode and unavailable.
|
|
Nov 18
|
1:00 PM
|
Cisco Community
|
Login will be restored and you will be able to use the community as usual
|
Q: As a user, what do I need to do before go-live?
A: Our users are not expected to do anything before go-live on November 18. Just log in as normal and continue to collaborate in the Community.
Q: Is the terminology for content types different on the new Cisco Community?
A: Yes, for our Cisco Private Communities user the terminology has changed. We’ve listed out below content types that are different to what you may be used to. However, for our current users on Cisco Support Community there are no changes, you should already be familiar with our terminology
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Cisco Private Communities to Cisco Community Terminology
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|
Cisco Private Communities
|
Cisco Community
|
|
Discussions
|
Discussions in discussion boards
|
|
Documents
|
Articles in document boards
|
|
Blogs
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Blog articles in blog boards
|
|
Events
|
Events in events boards
|
|
Videos
|
Videos in video boards
|
|
Parent Space
|
Category
|
|
Sub-Space
|
Sub-category
|
|
Project
|
Not migrating
|
|
Polls
|
Not migrating
|
Help and Support
Q: Who do I contact if I have a question regarding this migration and feedback?
A: If you have questions about this process, please contact the External Cisco Community team at cisco-community@external.cisco.com.
