Funny user trouble reports

[Rob Huffman]

Hello all,

I don't know why, but the trouble report I got yesterday just struck

me as being pretty humorous and I thought others might have some

similar user reporting that might brighten our day

Being a Voice guy I thought this was pretty sweet!

Good morning Rob,I've received a complaint from xxxx xxxxxx that when  he picks up his phone's receiver, sometimes the call isn't
picked up. Maybe  the little "hanger upper" thingy is sticking ... not sure.Anyway you can  swing by at some point and check it out?Much  appreciated,

Thanks,

Please add some more here that struck your funny bone the same way this did mine

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Cheers!

Huff

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[Rob Huffman]

Hey folks,

It's been quite awhile since I received a funny trouble report

but this one yesterday got me chuckling

One of our security peeps sent me a report related to an

Emergency phone here on our campus. He indicated that

the voice of the caller's sounded like;

"Charlie Brown's teacher"

If you've ever seen a Charlie Brown cartoon you'll get

the reference

Cheers!

Huff

"Why not help one another on the way" - Bob Marley

[George Stefanick]

LOL

__________________________________________________________________________________________
"Satisfaction does not come from knowing the solution, it comes from knowing why." - Rosalind Franklin

[simon-leigh]

Ok so here is my one.

Several years ago whilst working on our Service Desk I get a phone call.

Caller : my pc can't connect to the Internet.

Me : ok, let's check a few things, is the blue cable plugged into the back of the PC?

C: Yes.

M: Ok and is the other end plugged into the data point in the wall.

Few seconds silence.

C: Yes it is.

M: Ok do you have a connection to the Internet now?

C: No.

M: Ok reboot your computer.

C: Ok

M: ( once pc restarts) Do you have a connection now?

C: No

M: Ok is the cable plugged in to wall, can you check?

C: Yes it is.

M: Ok is the other end plugged into the computer and do you se an orange and green light?

Few seconds pause.

C: the cable is plugged in but I see no lights.

At this stage I am thinking dodgy NIC, dodgy cable possible failed switch port, all the usual stuff.The it hit s me.

M: Can you confirm that the cable is plugged in to the wall and the PC at the same time?

C: No the cable is not long enough.

Sound of me falling off my chair.

It's true it really did happen.....

Sent from Cisco Technical Support iPad App

[Rob Huffman]

Hey Simon,

Nice one +5

Users never cease to amaze

Cheers!

Rob

"Why not help one another on the way" - Bob Marley