ā06-21-2016 06:59 AM
Problem with operating Cisco 3850-12S (CAT3K_CAA-UNIV ERSALK9-M), Version 03.03.05SE RELEASE SOFTWARE (fc1)) and 2 types of sfp modules:
1. AT-SPFX/15
2. OptiCin SFP-Plus-LR.LC.10
I entered this commands "service unsupported-transceiver", "no errdisable detect cause sfp-config-mismatch", "no errdisable detect cause gbic-invalid" as it is necessary. Below are logg messages
Jun 21 10:23:55.281: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Gi1/0/1 is not supported
Port Name Status Vlan Duplex Speed Type
Gi1/0/1 notconnect 1 auto 1000 unknown
What can I do if I need to use this SFP modules? Please help. We bought this expensive switch and I don't know how to solve problem yet
ā06-21-2016 03:18 PM
Wrong forum to post solutions about how to use non-Cisco optical modules.
ā06-22-2016 01:09 AM
So where can I ask for help or consultation about it? It's really urgent.
ā06-22-2016 01:31 AM
So where can I ask for help or consultation about it?
Google is your friend.
ā06-24-2016 12:28 AM
I've found one Cisco SFP. It's a GLC-LH-SMD. And it's not operate too. There is same logging event "The inserted SFP module with interface name Gi1/0/1 is not supported".
ā06-24-2016 01:12 AM
Post the complete output to the following commands:
1. sh version;
2. sh log;
3. sh idprom interface G1/0/1
ā06-24-2016 03:00 AM
ā06-24-2016 03:20 AM
Can you please post the complete output to the following commands:
1. sh interface status err;
2. sh run int Gi1/0/1; and
3. sh interface Gi1/0/1
ā06-24-2016 05:19 AM
ā06-24-2016 05:48 AM
What happens if the SFP is inserted into other ports (other than Gi 1/0/1)?
Is the SFP connected to anything?
ā06-24-2016 10:34 AM
The problem is the same for all ports.
Another switch connected to this SFP module. And there is not problem on the other side. Š”onnection isn't established with WS-3850-12S only.
ā06-24-2016 04:23 PM
1. Post the complete output to the command "sh post".
2. Have you tried other Cisco-branded modules?
ā06-26-2016 10:39 PM
ā06-26-2016 10:58 PM
I have a strong suspicion the SFP could be faulty.
ā06-27-2016 12:00 AM
But this SFP operates in the other switch (WS-C2960X-48TD-L) without any problem. I've tested. And I suspect that there is some problem with compatibility.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: