07-08-2015 07:49 AM
Good day!
I'm Cisco Distributor. Is there any tool that shows installed site address of equipment or customer name which ordered it by Serial Number information?
07-08-2015 08:32 AM
Hi,
I think that information can be obtained form the cisco internal website if the customer has provided that installation information to the cisco. Otherwise, i don't think you can find it unless you obtain the info from your customers
07-08-2015 11:05 AM
Hi,
you can visit the link and enter the details like SO,Serial number/PAK Number and get the info.Your CCOid should be mapped for viewing this info.
regds,
aman
07-09-2015 12:52 AM
Thanks, I know about this tool. Problem is - that this shipment was by another parnter/distributor, so I do not have right to view it. Is there some another tool for distributers only?
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