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Catalyst center Hierarchy maps background issue when zooming in

mqontt
Level 1
Level 1

Hey Guys,

we just moved parts of our campus over to CatC together with maps (we migrated over to new hierarchy, and manually set it up in CatC).

However one issue we can see that when on default zoom level, map (background image) looks perfectly fine, AP location is correct.

But when we start to zoom in, APs positions are "zoomed in" correctly, but the background map is a mess and it seems like it changes its aspect ratio or something. It is basically unusable when zooming in because we cant pinpoint AP to a location it is, cause the background aspect ratio gets messed up.

We're running WLC 9800-40 17.9.6 and CatC Version 2.3.7.7-75051

anybody experienced this ?

1 Reply 1

IBMintdev
Level 1
Level 1

Yes, we experienced the same issue with newer Ekahau version, Have you managed to fix it yet?