Cisco DNA Center - Missing Interface information under device details

[Joshua Head]

Hi this is a bit of a random one but a customer has complained that they are unable to see the VLAN information for ports under device details in Cisco DNA Center (Photo attached)

The description is however showing...

I will probably try doing a telemetry update (forced) during a change window but wondered if anyone else has come across it?

[DanielP211 · Accepted solution]

Hello!

Haven't noticed that. What version are you running on the CCC? Have you tried resync on the device?

BR

[balaji.bandi]

what DNAC Version and what is the switch IOS XE code running ? is this part of SD-Access or just added the device in to DNAC Inventory ?

i can see the port - does that mean device connected and allocated to VLAN ? is this same case all the ports up and working ?