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toddsnyder
Beginner

Getting "Unable to determine the output you provided. Ensure you provide a "show version" at the top of the output to help."

I have a show tech from a Nexus 7K.  Whenever I run it through the CLI File Analysis I get the error that it is "Unable to determine the output you provided. Ensure you provide a "show version" at the top of the output to help."

 

I collected the data using the following commands:

tac-pac bootflash://showtech.switch1

show tech-support details

 

I would assume that the show tech would work.  Are there certain Nexus chassis that this doesn't work on.  This is from a 7010 running 6.2.2a.bin.

2 REPLIES 2
jofrumki
Cisco Employee

Please ensure you have the output from show version prior to any additional output that you provide. This ensures the File Analysis uses the correct device diagnostics when analyzing your file.

Importing just a show tech will not suffice in this case.

Added the result of SHOW VERSION to the top and it does the same thing.

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