MTS stuck messages errors in Cisco CLI Analyzer (3.6.5)
Getting following output:
Problem Symptom/Impact: This MDS 9148S 16G 48 FC (1 Slot) device running 8.1(1a) has experienced the following problem: Stuck MTS messages were found on the system which could lead to issues that may not be aparent nor causing issues on the switch. There might be times where MTS issues could affect tasks such as `copy running-config startup-config`, fabric locking fabric, distributing cfs and many others as there are many processes that rely on this queue not having stuck messages. Found 177 MTS messages stuck in queues in the last 300 seconds.
Nexus switch time is: Feb 10 20:09:46 2020
Here is the summary of the MTS messages found stuck for more than 300 seconds and their descriptions (if available): SAP SAP Description MTS Queue MTS Age Time 51863 Not found recv 12 day(s) 13 hour(s) 10 minute(s) 6 second(s) 694 Not found recv 12 day(s)13 hour(s) 10 minute(s) 6 second(s) 51862 Not found recv 12 day(s)13 hour(s) 10 minute(s) 6 second(s) 51861 Not found recv 12 day(s) 13 hour(s) 10 minute(s) 6 second(s) Not Found means SAP name was not found in `show system internal sysmgr service all`
Age is given in milliseconds, then 6181806554 ms is around 71 days 13 hours ...
To understand why CLI Analyzer is giving "12 day(s) 13 hour(s) 10 minute(s) 6 second(s)" is quite tricky... until falling into this discussion on stackoverflow. The solution is not working if time intervall exceed a month which is exactly the case here.
incorrect solution (from stackoverflow):
from datetime import datetime, timedelta
t = timedelta(milliseconds=6181806554) d = datetime(1,1,1) + t
The Cisco CLI Analyzer is a standalone SSH client infused with Cisco TAC Intellectual Capital, and is available for Windows and Mac OS X platforms.
The TAC Data Collection tool is part of the CLI Analyzer and allows automatic collection of d...
The minimum software and hardware required in order to run the Cisco CLI Analyzer are as follows. (as of Version 2.1)
Windows 7 (32-bit or 64-bit)
Mac OS X versions 10.9 (Mavericks) or later
2 gigabytes (GB...
Console Context Menu - Ping
Console Context Menu - Search cisco.com
Console Context Menu - open SSH connection
Console – How to connect
Console – Send break
Contextual Help & Highlighting (CHH)
CHH - Request Content
Credential Profiles ...