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The Cisco Customer Journey Platform provides sales and service contact centers the ability to improve their customer experience and optimize their performance with dynamic, predictive analytics.
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Customer Journey Platform
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Contact Center Insight
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Contact Center Feature Demo
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Customer Experience Webcast
CJP Demo

 

 

 

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A2Q for Customer Journey Platform
Pilot Partners, there are the details on the new A2Q process for the Customer Journey Platform (CJP) solution. Learn more

CC Flex Ordering Guide

The Cisco Collaboration Flex Plan is a single subscription that gives you access to Cisco’s collaboration services and software. It allows your customers to mix and match deployment models during the subscription, depending on their needs. One agreement covers software, features, services, and technical support.

click HERE

Cisco Headset Portfolio

A professional range of wired and wireless headsets optimized for Cisco IP Phones and soft clients

click HERE

Customer Journey Solutions Newsbites - latest news from the Cisco contact center world including Collaboration Flex Plan for contact center, Integrations with Apple Business Chat and Google AI, industry insights and competitive and much more!

Read the latest CJS Newsbites

Community News
Watch the Wired for Wireless Virtual Event
Are you wired for WiFi 6? You’re up against big network demands. Watch industry experts and influencers discuss cutting-edge wired and w...
Reinventing Access: Unplugged and Uninterrupted
The network needs to be wireless-first, cloud-driven and data-optimized for an unplugged and uninterrupted experience. Cisco’s next gene...
Wi-Fi 6 and the Next Generation of Access - Deep Dive Briefing
On Tuesday, May 7 at 8 am PT, learn about the new 9115/9117/9120 Wi-Fi 6 AP's. We will focus on the new features in Wi-Fi 6 like OFDMA, ...
Register for a One-on-One Assurance demo
Give us ten minutes and see how you can save hours of time managing and troubleshooting your network. Request a live demo of Assurance w...