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C9200L-DNA-E-48-3Y subscription extension

arzahid
Cisco Employee
Cisco Employee

The customer ordered C9200L-48T-4G-E with C9200L-DNA-E-48-3Y subscription. They have an ask to extend the subscription to 48 months instead of 36 months. The system only has the minimum 3 year SKU "C9200L-DNA-E-48-3Y". Is there a way for an order to be placed to extend the running subscription to 48 months? 

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

It only has a 1 year 3 years or 5 years subscription. ( there is no 4 years subscription as per i know)

 

I general if you look up the price 3years +1 years almost near the price of 5 years, so it is customer benefit to go with 5 years.

 

or only option 1 year + 3 years. (if the customer insists).

 

 

BB

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Only 3,5 and 7 year SKUs are available. I don’t think 1 year SKU is available. I am referring to an already running subscription and the customer just wants to extend it by 12 months. I am not sure if we have a way to extend an existing subscription by 12 months.