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DNA Center - CCO Credential error

sasaki11
Level 1
Level 1

Anybody running into the "CCO Credentials not configured or insufficent privileges for user" error when updating switch firmware in DNAC? I've confirmed my credentials have access. Even tried swapping credentials with another known working account. Notta.

3 Replies 3

Dan Rowe
Cisco Employee
Cisco Employee

Can you share a screenshot from the following location in Cisco DNA Center ?

Menu -> Settings -> Cisco Accounts

Screen Shot 2022-09-14 at 2.43.12 PM.png

dporod
Level 1
Level 1

I have this issue also. I was able to download the  firmware from Cisco so my CCO credentials must be correct I believe.

balaji.bandi
Hall of Fame
Hall of Fame

Does the CCO account required to have access to download, not just CCO account i guess here.

BB

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