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Alarm Email Delay between uplink down and switch down

Paasi6666
Level 1
Level 1

Hello

 

It seems like the E-Mail alarm notification has a delay (30minutes). When a switch goes down (no power or other issue), an Email is sent with the information, that the uplink-port is down. 30 minutes later we get another Email with the information that the switch is unreachable (even though the uplink-port is down for 30minutes).

 

How can i reduce / stop the delay of the port-down and the switch down email notification?

 

(Note: The names/ip-addresses in the attachment are blured out)

 

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1 Reply 1

gayviswa
Cisco Employee
Cisco Employee
You can configure the Email Send Interval under Administration>Settings>System Settings> Alarms and Events.