Cisco DNA Center_Manage Smart Licence for 9300

[mjarmoun]

Hi,

I try to register DNA Advantage license for 9300 network device through the DNAC Server.

Why I tried to do it for the selected devices, I got a warning message : "Unable to initiate register license for selected device(s) as task is already in progress". I got this messages yesterday, and today it is same we have.

For information, registration is already working for others same devices model. 

[balaji.bandi]

Since it mentioned task already running give some time. or check the status : (Recent Tasks)

https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/2-1-2/admin_guide/b_cisco_dna_center_admin_guide_2_1_2/b_cisco_dna_center_admin_guide_2_1_1_chapter_0101.html

[Tomas de Leon]

### GATHER COMMANDS FROM THE SWITCH
#
sh ver | in Cisco IOS Software
sh ver | begin Technology Package
sh license summary
sh license status
sh license status | inc EDT|REG
sh run | inc name-server
sh run | inc source-interface
sh run | inc license
sh run | sec call-home

### CONFIGURE A CLI CAPTURE SCRIPT ON THE SWITCH
#
!
event manager applet CLI_COMMANDS-->
event cli pattern ".*" sync no skip no
action 1 syslog msg "$_cli_msg"
!

### TURN ON "TERM MON"
#
term len 0
term mon

### FROM THE CISCO DNA CENTER
#
* Perform an Inventory Resync of target network device 
* Verify the license status after resync
* Try the Register task for the target network device again


Gather all of the display output and copy into a text file and attach here or 
open a Cisco TAC Case so that Cisco DNA TAC engineer can assist you....

[mjarmoun]

Hi,

We have applied what you suggested. Attached the result of command.

Sync is correct, and but we try to register Smart License through License, we got the same Warning message.

[Tomas de Leon]

So, the Cisco DNA Center believes these two serial numbers are already Registered in the CSSM. But the swith says unregistered.

So this may have occurred for a variety of reasons. One of the reasons could be that these two devices (serial#s) were registered individually and then put into a stack.

It is hard to know without knowing the history of these devices. So my suggestion would be to try the following:

• Go to the CSSM and login with the same account used by the Cisco DNA Center.
• Select the appropriate Smart Account & then Select the Virtual Account "Capgemini GroupIT"
• Select the Product Instances for the two Serial#s of the inventory stacked switch and delete them from the CSSM.
• Then go to the Tools * License Manager and click 'Refresh'
• Once the Refresh is done, Select the Device again and Click 'Register'. Make sure you are on the switch and perform a "term mon" in order to capture the commands from the Cisco DNA Center. You can delete "CLI_COMMANDS" EEM script since you already have the "DNAC_PUSH_COMMANDS" script.

You should see 'license smart register idtoken' command push from the Cisco DNA Center and then the Network Device should Register directly to the CSSM.

and then something like...

%SMART_LIC-6-EXPORT_CONTROLLED: Usage of export controlled features is not allowed
%SMART_LIC-6-AGENT_REG_SUCCESS: Smart Agent for Licensing Registration successful. udi PID:C9200L-48T-4G,SN:ABC12345XYZ
%SMART_LIC-3-OUT_OF_COMPLIANCE: One or more entitlements are out of compliance
%SMART_LIC-5-END_POINT_RESET: End Point list reset
%SMART_LIC-6-AUTH_RENEW_SUCCESS: Authorization renewal successful. State=OOC for udi PID:C9200L-48T-4G,SN:ABC12345XYZ

[mjarmoun]

Hi,

Thanks for this return but it is already done and the device doesn't exit.....as you can see in the capture.

[cid:image001.jpg@01D74558.4DE1A0F0]

[mjarmoun]

Hi,

Thanks for your reply... I have already tried to do it earlier but the device didn't exist.