cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
512
Views
0
Helpful
6
Replies

Cisco DNAC smart license isr4400 unregistred

ezzaariyouness
Level 1
Level 1

Hello everyone ,

I have Cisco DNA Version 2.2.3.5 registre with smart account and license are showing up on the DANC .

I have ISR4461 device up on DNAC , my issue that the ISR4461 showing license un-registre .

Find bellow  some show command from the ISR4461 .

 

MME-CORE-RR-C018#show call-home profile CiscoTAC-1

Profile Name: CiscoTAC-1
Profile status: ACTIVE
Profile mode: Full Reporting
Reporting Data: Smart Call Home, Smart Licensing
Preferred Message Format: xml
Message Size Limit: 3145728 Bytes
Transport Method: http
HTTP address: https://tools.cisco.com/its/service/oddce/services/DDCEService
Other address(es): default

Periodic configuration info message is scheduled every 3 day of the month at 16:01

Periodic inventory info message is scheduled every 3 day of the month at 15:46

Alert-group Severity
------------------------ ------------
crash debugging
environment minor
inventory normal

Syslog-Pattern Severity
------------------------ ------------
.* major

 

MME-CORE-RR-C018#show license summary
License Usage:
License Entitlement Tag Count Status
-----------------------------------------------------------------------------
appxk9 (ISR_4400_Application) 1 IN USE

MME-CORE-RR-C018#show license all
Smart Licensing Status
======================

Smart Licensing is ENABLED

License Conversion:
Automatic Conversion Enabled: False
Status: Not started

Export Authorization Key:
Features Authorized:
<none>

Utility:
Status: DISABLED

Smart Licensing Using Policy:
Status: ENABLED

Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED

Transport:
Type: Transport Off

Miscellaneous:
Custom Id: <empty>

Policy:
Policy in use: Merged from multiple sources.
Reporting ACK required: yes (CISCO default)
Unenforced/Non-Export Perpetual Attributes:
First report requirement (days): 365 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 90 (CISCO default)
Unenforced/Non-Export Subscription Attributes:
First report requirement (days): 90 (CISCO default)
Reporting frequency (days): 90 (CISCO default)
Report on change (days): 90 (CISCO default)
Enforced (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)
Export (Perpetual/Subscription) License Attributes:
First report requirement (days): 0 (CISCO default)
Reporting frequency (days): 0 (CISCO default)
Report on change (days): 0 (CISCO default)

Usage Reporting:
Last ACK received: <none>
Next ACK deadline: Apr 27 05:44:20 2023 PST
Reporting push interval: 30 days
Next ACK push check: <none>
Next report push: May 19 20:21:43 2022 PST
Last report push: <none>
Last report file write: <none>

Trust Code Installed: <none>

License Usage
=============

appxk9 (ISR_4400_Application):
Description: appxk9
Count: 1
Version: 1.0
Status: IN USE
Export status: NOT RESTRICTED
Feature Name: appxk9
Feature Description: appxk9
Enforcement type: NOT ENFORCED
License type: Perpetual

Product Information
===================
UDI: PID:ISR4461/K9,SN:FLM244311H0

Agent Version
=============
Smart Agent for Licensing: 5.0.9_rel/68

License Authorizations
======================
Overall status:
Active: PID:ISR4461/K9,SN:FLM244311H0
Status: NOT INSTALLED

Purchased Licenses:
No Purchase Information Available


Derived Licenses:
Entitlement Tag: regid.2015-01.com.cisco.ISR_4400_Application,1.0_da87444e-68bb-4821-8aab-63f8531a0430

 

can you please help me solve this issue .

 

Best regards

Younes

6 Replies 6

Hi

   Just to make sure, you went to DNAC License Manager and applied the license to the device, right?

Hi Flavio ,

 

can you tell how to do this Please .

 

Best regards

Amine

Try to  follow this steps:

 

dna_license_manage.JPG

 

 

register.JPG

 

 

continue.JPG

 

now.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hi Flavio ;

I did flow this but I'm getting this issue .

Capture10.PNG

Which version are you using? Can you downgrade this to a version supported by smart license?

Hi Flavio ,

I did solve this issue with cisco tac , we did use Smart License Compliance to sync liense .

Thank you Flavio .

 

Best regarads

Younes

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: