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DNA license error on WS-C3850

robin99
Level 1
Level 1

I am new to Smart license. My new WS-C3850 switch has 12 ports and we purchased C3850-DNA-E-12 license. I have activated the addon license for DNA essential but then I got error for missing two licenses as follow:

  1. C3850 LOW Port DNA Essentials
  2. C3850_XS_12_Ipbase

The C3850-DNA-E-12 license is not utilized for some reason. Does anyone has idea why? thanks

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