DNA Upgrade: ERROR: Deploying package system:1.3.0.147 failed

[thandoan@cisco.com]

hi

I upgrade from 1.3.0 to 1.3.3.7 and face this error. I use Cloud update. I checked document says it can be direct upgrade.

Please help. Thank you.

System update status:

  Version successfully installed : 1.2.0.1013

  Version currently processed    : 1.3.0.147

    Update phase                 : failed

    Update details               : ERROR: Deploying package system:1.3.0.147 failed

    Progress                     : 94%

  Updater State:

    Currently processed version  : 1.3.0.147

    State                        : INSTALLING_UPDATES

    Sub-State                    : INSTALLED_HOST_COMPONENTS

    Details                      : Installing update package main-system-package:1.3.0.147. This operation would take a few minutes to complete

    Source                       : system-updater-standby

[Tomas de Leon · Accepted solution]

Andy,

Please use your internal resources for assistance.  There are some internal sites and Teams Rooms that can help you with your issues.

Regards.