I have a CCO login that has multiple Smart Accounts linked to it (e.g. multiple customer domain identifiers).
When I configure DNAC to Link my Smart Account, it accepts my CCO credentials, but it doesn't give me a choice about which Account I wish to use - it just picks a random one. I need the ability to tell DNAC which Smart Account it should be using.
Is there a way to fix this?
Solved! Go to Solution.
Thanks Mike. I will give that a try in the morning. If you ask me, there’s too much “auto” going on in DNAC :/) Can’t always rely on automatic decisions in complex environments.
You're right - you can choose the Virtual Account from the list of accounts within the Smart Account (Smart Account can contain many Virtual Accounts).
The issue that I have is that my CCO ID is linked to multiple Smart Accounts (i.e. multiple customers) - DNA does not allow me to choose the Smart Account - it just picks whatever it wants to.
I think this is a bug/feature